Some aspects of mediation as social and psychological phenomenon

Abstract

In article such phenomenon as mediation is considered actual today. Mediation is one of optimum ways of the solution of a conflict situation. Mediation is a well-structured process of group interaction between two or more people, in which one of the participants facilitates communication between two (or more) other people who are found in an emotional confrontation with each other and fail to make rational thoughtful conversations themselves. In this article social and psychological aspect of this phenomenon is considered, namely the interrelation with psychological training is traced. Also in this article is considered: the mediation purpose, factors of success of the solution of a conflict situation, a mediation stage, advantage of mediation, etc. In permission of a conflict situation the mediator is of great importance, the role of a mediator and quality which it has to possess here is described.